Refund Policy
At Lamicoretech, we value our clients and strive to deliver high-quality IT services, solutions, and products. This Refund Policy outlines the terms under which refunds may be provided. By engaging with our services, you agree to the following policy:
1. General Policy
All payments made for IT services, software solutions, or digital products are non-refundable once the project has started or services have been delivered, except in cases where otherwise stated in a written agreement.
Refund requests will only be considered if they fall under the circumstances defined in this policy.
2. Eligibility for Refunds
A refund may be granted under the following conditions:
Service Not Delivered: If a service is not initiated or delivered as per the agreed timeline.
Duplicate Payment: In the event of accidental duplicate or overpayment.
Project Cancellation Before Initiation: If the project is canceled before our team begins work, a partial refund (after deducting administrative charges) may be issued.
3. Non-Refundable Situations
Refunds will not be provided in the following cases:
Once the service, project, or product has been substantially delivered or completed.
For work already approved, milestones achieved, or deliverables accepted.
For delays caused by the client’s lack of communication, incomplete information, or missed deadlines.
For third-party expenses (e.g., hosting, domain registration, software licenses, or other external service costs) incurred on behalf of the client.
4. Customized IT Solutions & Software
Since customized IT solutions, development services, and software products are created specifically to meet client requirements, refunds are not applicable once development or customization has begun.
5. Subscription-Based Services
For recurring services such as hosting, support, or maintenance contracts:
Payments are non-refundable once the billing cycle has started.
Clients may cancel future renewals by providing written notice at least [X days] before the next billing date.
6. Process for Requesting a Refund
Refund requests must be submitted in writing to [support@yourcompany.com] within 7 business days of the issue arising.
The request should clearly state the reason for the refund and include any supporting documentation.
Approved refunds will be processed within 10–15 business days using the original payment method.
7. Disputes & Resolution
In case of disputes, our team will review the request thoroughly. We reserve the right to issue refunds at our sole discretion after considering project status, effort invested, and contractual obligations.
8. Policy Updates
Lamicoretech reserves the right to modify this Refund Policy at any time without prior notice. Clients are encouraged to review this policy periodically.
